BY SIGNING UP FOR A FUTURE PLANS ACCOUNT AND/OR USING ITS PRODUCTS, SERVICES, WEBSITES AND MOBILE APPLICATIONS, YOU ARE AGREEING TO BE BOUND BY THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY AND ALL TERMS AND CONDITIONS INCORPORATED BY REFERENCE IN THIS PRIVACY POLICY. ANY USER’S USE OR CONTINUED USE OF FUTURE PLANS PRODUCTS, SERVICES, WEBSITES OR MOBILE APPLICATIONS CONSTITUTES ACCEPTANCE OF THIS PRIVACY POLICY.
- Privacy Policy (“Policy”): Future Plans cares about your privacy. For this reason, Future Plans collects and uses personal data only as it might be needed for Future Plans to deliver products, services, websites and/or mobile applications (collectively, the “Services”). Your personal data includes information such as:
- NameAddressBilling and delivery informationTelephone numberEmail addressFinancial account informationIP AddressOther data collected that could directly or indirectly identify you
- Changes to the Privacy Policy: As the Services may change from time to time, this Policy is expected to change as well. Future Plans reserves the right, in its sole discretion, to amend this Policy at any time, for any reason, which amendment(s) will be effective upon posting to our website. The date of the last revision to this Policy will be indicated by the “Last Updated” date located at the end of this Policy. Your use of the Services after such changes or modifications have been made shall constitute your acceptance of this Policy as last revised. If you do not agree to be bound by this Policy as last revised, do not use (or continue to use) the Services. In addition, Future Plans may occasionally notify you of changes or modifications to this Policy by email. It is therefore important that you keep your account information accurate. Future Plans assumes no liability or responsibility for your failure to receive an email notification if such failure results from an inaccurate email address.
- Information That Future Plans Collects
- Personally Identifiable Information: Future Plans may collect information (online, by phone or paper) that identifies you (“Personally Identifiable Information”) when you provide such information on Future Plans website(s) or social media website(s) or otherwise interact with Future Plans. The types of Personally Identifiable Information collected may include, but not limited to, Internet Protocol (IP) address, your name, address, phone number, birth date, billing and delivery information, email address, information about you or your business, credit card, or other financial account information.
- Non-Personal Data: As you interact with Future Plans through our online resources, Future Plans may also collect information about your browsing history or certain other information that is not considered Personally Identifiable Information through your use of and visits to these resources through a variety of technologies, including, but not limited to, cookies, tags, beacons, Internet Protocol (IP) address, and other tools. “Cookies” are pieces of code or text placed on your computer when you browse a website. Cookies may be placed by Future Plans or our web analytics third party vendors or partners. “Tags” and web beacons refer to code scripts that are primarily used to track visitor activities by web analytics software. The types of non-personal data collected on Future Plans website(s) through the use of these, and other tools may include the search terms you used, new or returning user, browser information, computer type, operating system, internet service providers, website usage, referring/exit pages, platform type, date/time stamp, number of clicks, ads viewed, among other non-personal data (collectively, all of the foregoing data is considered “Non-Personal Data”). Additionally, Cookies, Tags and other tools placed by our web analytics third party vendors or partners may collect other information about you and your visits to websites and elsewhere on the Internet including, but not limited to, your industry, company size, among other Non-Personal Data.
- How Future Plans Uses and Shares Personally Identifiable Information: Future Plans strongly believes in both minimizing the data we collect and limiting its use and purpose to only that (1) for which Future Plans has been given permission, (2) as necessary to deliver the Services, or (3) as Future Plans might be required or permitted for legal compliance or other lawful purposes.
- Use of Your Personally Identifiable Information. Once collected, Future Plans may use your Personally Identifiable Information in a variety of ways including, but not limited to:
- Provide service communications such as order confirmations, program registrations, and customer service messages
- Respond to your emails or online requests for products, services, or information
- Deliver and process surveys
- Personalize and improve the usability of Future Plans website(s)
- Fulfill and/or deliver the Services
- Share with certain other companies to offer you products and services that may be of interest to you as described below
- Tailor content, advertising and marketing to you
- Share with third parties as required by law or to protect Future Plans as described below
- Share your email address as permitted under this Policy as described below in this Section
- Communicate with you
- Improve and optimize the operation and performance of the Services
- Diagnose problems with and identify any security risks, errors, or needed enhancements to the Services
- Detect and prevent fraud and abuse of our Services and systems
- Collecting aggregate statistics about use of the Services
- Understand and analyze how you use the Services and what products and services are most relevant to you
- Transfer of personal data abroad. If you utilize the Services from a country other than where Future Plans servers are located, your communications with Future Plans may result in transferring your personal data across international borders. In these cases, your personal data is handled according to this Policy.
- Sharing Your Personally Identifiable Information to Fulfill Service Requests and Perform Business Functions. When fulfilling service requests initiated by you, we may share your Personally Identifiable Information with certain third parties to fulfill the requests. We may also share such information with service providers that perform business functions for us. In such cases, Future Plans may share your Personally Identifiable Information.
- Sharing Your Personally Identifiable Information with Certain Other Companies. Future Plans may share Personally Identifiable Information, except for email addresses, with certain other companies as part of Future Plans benefits offerings.
- Sharing Your Personally Identifiable Information When Legally Necessary or to Protect Future PlansTMs Interests. Future Plans may disclose your Personally Identifiable Information if required to do so by law or in the good-faith belief that such action is necessary to: (a) conform to legal requirements or comply with legal process served on Future Plans, including, but not limited to, compliance with legal, regulatory and law enforcement requests. In such instances, Future Plans cooperates with government and law enforcement officials and private parties to enforce and comply with the law. Future Plans will disclose any information about you to government or law enforcement officials or private parties as Future Plans, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (such as subpoena requests), to protect our property and rights or the property and rights of a third party, to protect the safety of the public or any person, or to prevent or stop activity Future Plans considers to be illegal or unethical. To the extent Future Plans is legally permitted to do so, Future Plans will take reasonable steps to notify you in the event that Future Plans is required to provide your Personally Identifiable Information to third parties as part of legal process; (b) protect and/or defend the rights or property of Future Plans; (c) protect the personal safety of Future Plans personnel or users of the public in appropriate circumstances; or (d) if Future Plans and/or its assets (or a portion of its assets) are sold, assigned, transferred, or merged or if Future Plans undergoes some other change including a change to its corporate form as part of a bankruptcy proceeding or otherwise, information may be transferred as part of that transaction or change.
- Sharing Your email Address Pursuant to Future Plans Policy. We do not sell or rent email addresses to anyone outside of Future Plans. Future Plans will also not share email addresses to unrelated third-parties or affiliates.
- Use of Your Personally Identifiable Information. Once collected, Future Plans may use your Personally Identifiable Information in a variety of ways including, but not limited to:
- How to Manage the Sharing of Your Personally Identifiable Information: To easily access, view, or update your personal data (where available), please sign into your Account. To request that your information be deleted, please email support@futureplans.org.If you make a request to delete your personal data and that data is necessary for the products or services you have purchased, the request will be honored only to the extent it is no longer necessary for any Services purchased or required for our legitimate business purposes or legal or contractual record keeping requirements.
- How Future Plans May Use and Share Non-Personal Data: Through the use of various technological tools, Future Plans may collect Non-Personal Data to improve the usability of Future Plans website(s) and the Services and for other business reasons. Future Plans may share the Non-Personal Data collected with third parties or permit third parties to place tools like Cookies, Tags and web beacons, to collect additional Non-Personal Data when you browse Future Plans websites. Future Plans does not share Personally Identifiable Information with third parties with whom it shares your Non-Personal Data. Please note that you may be subject to the privacy policies of non-Company companies when you select an advertising link or other link that takes you to sites not operated by Future Plans.
- California and GDPR Privacy Rights: In addition to the rights as explained in this Policy, under California’s “Shine the Light” law and/or the European General Data Protection Rules (GDPR), Future Plans members or non-Company users who provide personal information (as defined in the Shine the Light statute and/or the GDPR) in obtaining products or services for personal, family, or household use are entitled to request and obtain from Future Plans, information about how the personal information is shared, if any, with other businesses for marketing uses, once a year. If applicable, this information would include the categories of personal information and the names and addresses of those businesses with which Future Plans shared such personal information for the immediately prior calendar year (e.g., requests made in 2018 will receive information about 2017). To obtain this information please send your request to (please include your full name and address, domain name(s)):Future Plans PO Box 689, Newbury, Ohio 44065 216-202-5310
- Canada Anti-Spam Law (CASL) and GDPR: Non-Company users who have provided Future Plans a Canadian or European Union mailing address will not receive unauthorized Commercial Electronic Messages (CEMs) as defined under CASL and GDPR unless these individuals have opted-in to receive CEMs. To easily access, view, update, delete or port your personal data (where available), or to update your subscription preferences, please sign into your Account. If you are a resident of the European Union Economic Area and believe we maintain your personal data subject to the GDPR, you may direct questions or complaints, we recommend that you contact us first, the UK’s Information Commissioner’s Office:www.ico.org.uk Information Commissioner’s Office Wycliffe House, Water Lane Wilmslow, Cheshire, SK9 5AF United Kingdom Phone: 0303 123 1113
- Data Retention: We may retain your Personally Identifiable Information for as long as your account is active, as indicated in this Privacy Policy or as otherwise needed to provide you with our Services. We may continue to retain such Personally Identifiable Information even after you deactivate your account and/or cease to use any particular Services, as reasonably necessary to comply with our legal obligations, to resolve disputes regarding our Users, prevent fraud and abuse, enforce our agreements and/or protect our legitimate interests. We maintain a data retention policy which we apply to information in our care. Where your Personally Identifiable Information is no longer required we will ensure it is securely deleted.
- Age Restrictions: Our Services are not permitted to children under 13 years of age. No one under age 13 should provide any Personal Information to us through any of our Services. We do not knowingly collect Personal Information from children under 13. Parents and guardians should supervise their children’s activities at all times. If you know of or have reason to believe anyone under the age of 13 has provided Future Plans with any personal data, please contact us atsupport@futureplans.org.
- Information Security: Future Plans implements commercially reasonable security measures to help protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data. Future Plans restricts access to personal information to certain companies who may need to know that information in order to operate, develop, or improve the Services. These individuals or partner organizations are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. Accordingly, Future Plans cannot guarantee or warrant the security of any information you transmit to the Society, or to or from Future Plans online products or services. If you have questions about this Policy, please contact us.
- User ID and Password: Certain areas of Future Plans website(s) may require the use of a user ID, email address or password, as an additional security measure that helps protect your information. To help you protect your privacy, Future Plans website(s) has tools to help you log in and log out.
- Linking to Other Internet Sites: You should be aware that other Internet sites that are linked from Future Plans websites or from our email message may contain privacy provisions that differ from the provisions of this Policy. To ensure your privacy is protected, we recommend that you review the privacy statements of these other linked sites, applications, or other digital platforms.
- How You Can Access and Change Information: If you are a registered user of Future Plans website(s) or purchaser of the Services, you may review and update/correct your account profile information directly on Future Plans’s website (futureplans.org) or by contacting us atsupport@futureplans.org.
- Contact Us: If you have any questions, concerns or complaints about this Policy, our practices or our Services, you may contact us by mail at Future Plans 216-202-5310 by email at support@futureplans.org or by phone at 216-202-5310. We will attempt to resolve any complaints regarding the use of your Personally Identifiable Information in accordance with this Privacy Policy. We will respond to all requests, inquiries or concerns within thirty (30) calendar days.